Contact us
Setup help, billing questions, trial requests — one team answers all of it, around the clock.
Get in touch
We answer fast
Most messages get a reply within a couple of hours, and live chat is staffed 24/7. Mention the device you watch on and we can send setup steps written for it.
Email support
contact@pitv4k.com
Typical reply: under 2 hours
Live chat
Open 24 hours a day, seven days a week.
Best for urgent playback issues
Free trial
Ask for a trial line and test the service on your own screen first.
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Before you write in
- Check the FAQ — payment, devices and speed are covered there.
- Playback stuttering? Confirm you have at least 4 Mbps download.
- Include your order reference if your question is about billing.
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Activation
Minutes after payment clears.
Refunds
Full money back inside 7 days.
Coverage
40+ countries and regional packs.